What to expect

How we work

Saying goodbye to a beloved pet is never easy. Our goal is to make this experience as peaceful, gentle, and stress-free as possible for both you and your pet. We will guide you through each step with compassion and care, allowing your pet to remain comfortable in the familiar surroundings of home.

Arrival and Time Together

Your vet, Dr Sarah Wratten, begins by spending time with you and your pet, answering any questions and ensuring everyone feels ready. There is no rush—we move at your pace. We have a full hour for the appointment.

Consent Form

We will begin by completing the necessary paperwork, including obtaining your consent before proceeding. Then we will confirm aftercare and cremation choices and discuss how the cremation process works.

Gentle Sedation

Your pet will receive a gentle sedative to help them relax and drift into a deep, peaceful sleep. This ensures they are fully comfortable and free from pain or anxiety. While the sedation takes effect (approximately 8–15 minutes), Dr Sarah will step away to give you private time with your pet.

Peaceful Passing

Once your pet is fully relaxed, a second medication is given. They will pass peacefully and without discomfort, surrounded by the people who love them most.

Goodbye

After your pet has passed, Dr Sarah will quietly step out to give you time alone. During this time, she will take her supplies back to the vehicle. If you have chosen home burial, she will respectfully take her leave at this point. If you have chosen cremation, she will return with a stretcher or basket and gently carry your pet to the vehicle for transport, always treating them with the utmost care and respect. For larger pets, she will need assistance with carrying.

Aftercare

If you have selected private cremation, you may collect your pet’s urn and any other optional keepsake memorials you have added, either from Pet Angel Memorial Center (Orlando or Apopka locations) or from your primary veterinarian. You will receive a phone call from the crematory once your pet’s ashes are ready for collection. If you have not received a call within 10 business days, please check your voicemail or contact the crematory directly at 407-884-7336. Home delivery via USPS is also available for an additional $35.

Veterinary Emergency?

Below are three trusted 24/7 veterinary emergency clinics in the Orlando area.